Memberships, Billing & Merchandise
- When am I billed?
- How can I downgrade my membership?
- I want to change my billing cycle.
- Payment Issues
- Does my Membership to Buffs Premier count towards Buff Club Membership and Priority Points?
- Do you have a product care guide?
- Can I update my delivery address?
- I received a damaged product. Can you fix this?
- I received the wrong size. Can you fix this?
- My order hasn’t arrived, what should I do?
- When will I receive my membership product?
- Is there a trial period, and how does it work?
- What does the membership include?
- How do I sign up for a membership?
- What does my membership help fund?
- Will any food or perishables be included in my box?
- Are tickets I receive as part of my subscription transferrable?
- Where in the world do you ship?
- How will I know when a box is being shipped?/How can I track a box shipment?
- Can I choose the size of any apparel I receive?
- Is merchandise returnable?
- Is my payment information safe?
- Do you offer military or student discounts?
- When am I billed?
- Do I have to pay for shipping?
- Is my membership tax deductible?
- Is there tax?
- I am already a season ticket holder. Do I receive automatic enrollment?
- Can I gift a membership to someone else?
- Does my membership automatically renew?